Sumi girl in a spring meadow.

• Jayir Refund Policy (Default for All Stores)

We want you to feel confident shopping on Jayir. If you’re not satisfied with your purchase, you may request a return or refund under the conditions below.

✅ Eligibility for Refunds:

• Requests must be made within 7 days of delivery.

• Product must be unused, in original condition, and with all tags/packaging.

• Refunds are only applicable if:

  • Item is damaged, defective, or not as described.

  • Wrong item was received.

  • Item was not delivered.

❌ Non-Refundable Items:

• Custom-made or personalized products

• Digital downloads or perishable goods

• Items returned without prior approval

🔁 Return & Refund Process:

1. Submit a return request through your account.

2. Provide proof (e.g., photos) if the item is defective or damaged.

3. If approved, return shipping instructions will be provided.

4. Refund will be issued to the original payment method within 7–14 business days after the item is received and verified.

📝 Note:

• Buyers are responsible for return shipping unless the item was damaged, defective, or incorrect.

• This is the default refund policy. Individual vendors may offer their own policies, which will be shown on their store page or product listings.