Here’s the fully revised and legally compliant version of Jayir’s Privacy Policy, updated to reflect Indian law (including DPDPA, IT Act), WordPress-based systems (like WooCommerce and Razorpay), and good privacy practices:

Privacy Policy

This Privacy Policy outlines how Jayir (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://jayir.com (the “Site”).

Contact Information

If you have any questions, need more information about our privacy practices, or wish to make a complaint, please contact us via email at hello@jayir.com.

Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Mamta Kumudini Bara
Phone: +91 9547413919
Email: hello@jayir.com

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact the Grievance Officer.
The Grievance Officer shall address your concerns within 30 days of receipt.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases or services, like vendor registration. Any information that can identify you is referred to as “Personal Information.”

1. Device Information

• Purpose: To load the Site accurately and for analytics to improve user experience.
• Source: Automatically collected using cookies, log files, and tracking tools.
• Disclosure: May be shared with WordPress plugins or third-party services like Google Analytics.
• Data Collected: IP address, browser type/version, device type, time zone, pages viewed, time spent, referral URLs.

2. Order/Account Information

• Purpose: To fulfil your orders, communicate with you, generate invoices, and detect fraud.
• Source: Collected directly from you.
• Disclosure: Shared with secure third-party tools such as Razorpay (for payments), delivery partners, and plugins like WooCommerce.
• Data Collected: Name, billing/shipping address, phone number, email, payment details (UPI/card), and purchase history.

3. Vendor Registration Information

• Purpose: To create and manage seller/vendor accounts, provide backend access, and process payouts.
• Source: Provided by vendors during registration.
• Disclosure: Shared internally or with service providers for legal and operational compliance.
• Data Collected: Name, business name, phone/email, Aadhaar or PAN, GSTIN (if applicable), product listings, UPI or bank account details.

Minors

Jayir is not intended for individuals under the age of 18. If you believe your child has provided us with Personal Information, please contact us immediately at hello@jayir.com to request deletion.

Sharing Personal Information

We may share your Personal Information with service providers and trusted partners to operate our Site and fulfil obligations. For example:

• WooCommerce: For managing products, orders, and inventory.
• Razorpay: For secure online payments.
• Google Analytics: For tracking traffic and site usage.

We may also share your data:

• To comply with legal obligations
• To enforce our terms
• In response to legitimate government requests

Third-party disclaimer: Jayir is not responsible for the privacy practices of third-party plugins or services. Please refer to their respective privacy policies.

Using Personal Information

We use your Personal Information to:

• Detect and prevent fraud
• Deliver products and services
• Process payments and communicate updates
• Manage vendor/seller profiles
• Improve user experience
• Share promotional offers (if you opt in)

Lawful Basis for Processing

Under the Digital Personal Data Protection Act, 2023, we process your personal data based on:

• Your consent
• Contractual necessity (e.g., processing orders or seller payments)
• Legal obligations
• Our legitimate interests (e.g., fraud prevention, service improvements)

Data Retention

We retain your Personal Information as long as necessary to provide services and for record-keeping purposes. If you request data deletion, please email us at hello@jayir.com, and we will delete your information unless retention is required by law.

Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data
• Correct inaccurate data
• Erase your data
• Withdraw consent at any time
• Lodge complaints with the Data Protection Board of India

To exercise your rights, contact us at hello@jayir.com.

Data Security

We implement reasonable security practices, including encryption, secure socket layers (SSL), access control, and regular audits, in line with Rule 8 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Cookies

Cookies help us personalise your experience. We use the following types:

• Essential Cookies: Required for the site to function (e.g., cart, login).
• Performance Cookies: For analytics and performance tracking.
• Functionality Cookies: To remember user preferences.
• Advertising Cookies: (if applicable) To show relevant ads.

By continuing to use our website, you consent to the use of cookies.
You can manage or disable cookies through your browser settings or tools like https://www.allaboutcookies.org.

Do Not Track

We do not currently respond to “Do Not Track” signals, as there is no universally accepted standard for this.

Data Storage

All personal data is securely stored on Indian servers or trusted global cloud platforms in compliance with Indian laws.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The latest version will always be available on this page with the date of revision.

Last updated: 30/05/2025

Complaints

If you are not satisfied with our response to a concern, you may contact the Data Protection Board of India as per the procedure outlined in the DPDPA, 2023.